- Posted by The eDM Factory Client Services Team
- On March 17, 2017
Email & SMS
To protect our customers, subscribers, our brand and reputation against spoof messages please find information relevant to legitimate messages that you may receive from The eDM Factory.
On occasion we may send you an SMS from one of these number only:
+61 439 551 397
+61 437 879 302
Invoices sent to clients use “ZuluLabs Accounts <[email protected]>”. If you have any concerns or queries about authenticity please contact us via support.
To best prevent our domain from being spoofed we have implemented Domain-based Message Authentication, Reporting and Conformance (DMARC).
What does this mean? If your email servers are set to check for DMARC then only authorized servers can send email using our Domain (@theedmfactory.com and @edm.theedmfactory.com).
Our public policy can be viewed here: https://dmarcian.com/dmarc-inspector/theedmfactory.com
We have set mail to be rejected if the email being sent fails authentication which in our view is the highest standard available. An example on how to check for DMARC authentication can be found using Gmail and the “Show Original” option – see below: